EMPOWERING LEADERSHIP TERHADAP KINERJA PEGAWAI DAN PERILAKU KERJA PROAKTIF SEBAGAI PEMODERASI DI BADAN PENGELOLAAN PAJAK DAN RETRIBUSI DAERAH KOTA TERNATE
Abstract
ABSTRACT
The application of empowering leadership is critical in improving employee performance in a local government organization. This research aims to directly test the influence of empowering leadership and proactive work behavior on performance and the role of proactive work behavior in moderating empowering leadership on employee performance at the Tax and Levy Management Agency Ternate City Area.
The method used was a structural equation model, with PLS analysis to test the hypothesis. The sample obtained was 131 ASNs who work in the Regional Government sector as research respondents. Questionnaires were delivered directly by the research team to respondents.
The results of the analysis show that empowering leadership and proactive work behavior have a direct effect on employee performance. Proactive work behavior can play a role in strengthening the influence of empowering leadership on employee performance. Implementing aggressive work behavior will further enhance empowering leadership capabilities in improving the performance of Ternate City Regional Tax Retribution Management Agency employees.
References
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Fay, D., & Sonnentag, S. (2012). Within-Person Fluctuations of Proactive Behavior: How Affect and Experienced Competence Regulate Work Behavior. Human Performance, 25(1), 72–93.
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Sekaran Uma. (1992). Research Method for Business A Skill Building Approach. John Wiley and Sons, Inc. New York.
Söderlund, M. (2018). The proactive employee on the floor of the store and the impact on customer satisfaction. Journal of Retailing and Consumer Services, 43 (October 2017), 46–53.
Srivastava, A., Bartol, K. M., & Locke, E. A. (2006). Empowering Leadership in Management Teams: Effects on Knowledge Sharing, Efficacy and Performance. The Academy of Management Journal, 49(6), 1239–1251.
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Wibowo. (2012). Manajemen Kinerja. Rajawali Pers, Jakarta
Wu, C. H., & Parker, S. K. (2017). The Role of Leader Support in Facilitating Proactive Work Behavior: A Perspective from Attachment Theory. Journal of Management, 43(4),
Zhang, X., & Bartol, K.M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53 (1),
Albrecht, S. L., & Andreetta, M. (2011). The Influence of Empowering Leadership, Empowerment and Engagement on Affective Commitment and Turnover Intentions in Community Health Service Workers: Test of a Model. Leadership in Health Services, 24(3)
Amundsen, S., & Martinsen, L. (2014). Empowering leadership: Construct clarification, conceptualization, and validation of a new scale. The Leadership Quarterly, 25 (3), 487-511.
Armstrong, Michael. (2010). Human Resource Management Practice a Guide to People Management. London: Cogan Page Limited.
Arnold, J., Arad, S., Rhoades, J., & Drasgow, F. (2000). The Empowering Leadership Questionnaire: The Construction and Validation of a New Scale for Measuring Leader Behaviors. Journal of Organizational Behavior, 21, 249–469.
Atik, S., & Celik, O. T. (2020). An Investigation of the Relationship between School Principals’ Empowering Leadership Style and Teachers’ Job Satisfaction: The Role of Trust and Psychological Empowerment. International Online Journal of Educational Science, 12(3), 177–193.
Bangun, W. (2012). Manajemen Sumber Daya Manusia. Jakarta: Erlangga.
Bateman, T. S., & Crant, J. M. (1993). The Proactive Component of Organizational Behavior. Journal of Organizational Behavior, 14(2), 103– 118.
Bernardin, H. John. (2010). Human Resource Management, An Experiental Approach, Fift Edition. New York: McGraw-Hill Compenies, Inc.
Caesens, G., Marique, G., Hanin, D., & Stinglhamber, F. (2016). The relationship between perceived organizational support and proactive behaviour directed towards the organization. European Journal of Work and Organizational Psychology, 25(3), 398–411.
Fay, D., & Sonnentag, S. (2012). Within-Person Fluctuations of Proactive Behavior: How Affect and Experienced Competence Regulate Work Behavior. Human Performance, 25(1), 72–93.
Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25.
Jones, D. L (2013). Empowering Leadership (1 Ed.). Frederiksberg: Ventus Publishing ApS.
Liu, T., Liang, D., Zhang, Y., Song, Y., & Xing, X. (2019). The antecedent and performance of environmental managers’ proactive pollution reduction behavior in Chinese manufacturing firms: Insight from the proactive behavior theory. Journal of Environmental Management, 242(1800),
Mangkunegara AA. Anwar Prabu. (2013), Manajemen Sumber Daya Manusia Perusahaan, Cetakan Kesebelas, Bandung: PT. Remaja Rosdakarya.
Mathis, R.L, & Jackson. (2006). Human Resource Management (Manajemen Sumber Daya Manusia). Terjemahan Dian Angelia. Salemba Empat, Jakarta.
(2011). Human Resource Management: Essential Perspectives. Mason: South-Western Cengage Learning
Mutaminah & Munadharoh. (2013). Analisis empowering leaderhip dan psychological empowerment dalam organisasi. Jurnal ekonomi dan bisnis. 14(2), 28-43.
Mondy, R. W. (2008). Manajemen Sumber Daya Manusia, Edisi 10. Jakarta, Penerbit Erlangga.
Nabila, H. A. dan Ratnawati, I. (2020) Pengaruh Persepsi Dukungan Organisasi Terhadap Kinerja Karyawan Dengan Keterikatan Karyawan Dan Perilaku Kerja Proaktif Sebagai Variabel Intervening (Studi Pada PT Kereta Api Indonesia (Persero) Daop IV Semarang). Diponegoro Journal of Management Volume 9, Nomor 4
Nabillah, N. (2021) pengaruh empowering leadership terhadap kinerja pegawai dan motivasi intrinsik (studi pada pemerintah kota palangka raya). Jurnal Manajemen sains dan Organisasi Vol 2, No 1, 2021 pp. 15 – 28
Nuzul, A. (2018). Hubungan Antara Empowering Leadership, Creative Self Efficacy Dan Employee Creativity Serta Dampaknya Terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen (JIM), 6(2), 30–42.
Otto, M. C. B., Hoefsmit, N., van Ruysseveldt, J., & van Dam, K. (2019). Exploring proactive behaviors of employees in the prevention of burnout. International Journal of Environmental Research and Public Health, 16(20), 13–15.
Park, J., & Hassan, S. (2018). Does the Influence of Empowering Leadership Trickle Down? Evidence From Law Enforcement Organizations. Journal of Public Administration Research and Theory, 28(2), 212–225.
Pearce, C. L., & Sims, H. P. (2002). Vertical Versus Shared Leadership as Predictors of the Effectiveness of Change Management Teams: An Examination of Aversive, Directive, Transactional, Transformational, and Empowering Leader Behaviors. Group Dynamics Theory Research and Practice, 6(2), 172–197.
Ratnawati, I. (2017). Pengaruh Transformasional Leadership Terhadap Kinerja Karyawan Dengan Perilaku Kerja Proaktif Sebagai Variabel Intervening. Forum Manajemen Indonesia (FMI 9).
Rayan, A. R. M., Sebaie, A. S. M., & Ahmed, N. A. (2019). Empowering Leadership Behavior and Work Engagement: The Mediating Role of Psychological Empowerment. Current Perspective to Economics and Management, 3(12), 27-43.
Rochani, A. G. S., & Wijayati, D. T. (2020). Empowering Leadership, Kreativitas Karyawan, dan Creative Self Efficacy (Studi pada Bank Jatim Kantor Cabang Trenggalek). Jurnal Ilmu Manajemen, 8(1), 1–8.
Sekaran Uma. (1992). Research Method for Business A Skill Building Approach. John Wiley and Sons, Inc. New York.
Söderlund, M. (2018). The proactive employee on the floor of the store and the impact on customer satisfaction. Journal of Retailing and Consumer Services, 43 (October 2017), 46–53.
Srivastava, A., Bartol, K. M., & Locke, E. A. (2006). Empowering Leadership in Management Teams: Effects on Knowledge Sharing, Efficacy and Performance. The Academy of Management Journal, 49(6), 1239–1251.
Sugiyono. (2015). Statistik Nonparametris untuk Penelitian. Bandung: Alfabeta
________. (2018). Metode Penelitian Kuantitatif. Bandung: Alfabeta
Suwatno (2011). Manajemen SDM Dalam Organisasi Dan Bisnis. Bandung: Alfabeta.
Wibowo. (2012). Manajemen Kinerja. Rajawali Pers, Jakarta
Wu, C. H., & Parker, S. K. (2017). The Role of Leader Support in Facilitating Proactive Work Behavior: A Perspective from Attachment Theory. Journal of Management, 43(4),
Zhang, X., & Bartol, K.M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53 (1),
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Published
2024-01-30
How to Cite
SABUHARI, Rahmat; NURLAILA, Nurlaila.
EMPOWERING LEADERSHIP TERHADAP KINERJA PEGAWAI DAN PERILAKU KERJA PROAKTIF SEBAGAI PEMODERASI DI BADAN PENGELOLAAN PAJAK DAN RETRIBUSI DAERAH KOTA TERNATE.
Cakrawala Management Business Journal, [S.l.], v. 6, n. 2, p. 135 -147, jan. 2024.
ISSN 2623-0887.
Available at: <https://journal.feb.unipa.ac.id/index.php/cmbj/article/view/290>. Date accessed: 11 oct. 2024.
doi: https://doi.org/10.30862/cm-bj.v7i1.290.
Section
Articles
